Delivery Information 送貨方式


We ship all items from Hong Kong.

Hong Kong Area

  1. Free Shipping will apply if your total purchase amount is over HK$500. Otherwise, if your total purchase amount falls below HK$ 500, a shipping fee of HK$45 (address in Island areas will charge for HK$100) will apply.
  2. Please provide correct and valid address. (P.O. box address is not available.)

Self-Pick-up service:

  1. You may choose to pick up the order on your own.
  2. JaneClare will contact you for the arrangement.
  3. Pick-up point: JaneClare Customer Service Centre (Address: Room A-B, 17/F, Hua Chiao Commercial Centre, 678 Nathan Road, Mongkok, Kowloon)

International Area

Shipping Method

Shipping Fee
Net Order Amount (USD)

Delivery Time

 

less than 100

250 - 299

300 or above

Business days

Standard Shipping #

25

FREE

FREE

7-14

Expedited Shipping

45

45

FREE

5-7

## Since some of the customs authorities in Eastern or Southern Europe (for instance, UK, France, Germany or Spain) may take a relatively long time for customs clearance and inspections, the delivery time of some orders may take 4-6 weeks.# For Standard Shipping, no single order can exceed 2 kg. If your order is over that limit, we will automatically separate them into several orders to meet the weight requirement. You will be notified all the tracking numbers by email.

 

A shipping fee will apply if your total purchase amount falls below HK$800 after discounts.Please provide correct and valid address. (A.P.O. Box (USA), P.O. Box, parcel locker or hotel address are not available.)Buyers should bear any risks during delivery (including any delay, damage or loss). JaneClare is not responsible for them.Please check upon delivery. In case of any problems on the product quantity or product items, reject it and return to us via Courier Company.

 

1/每次購物滿HK$500,JaneClare提供免費送貨 (未滿HK$500  收取  HK$45  運費,離島收費HK$100),JaneClare 暫時只提供香港地區送貨服務 ;

2/請提供正確及有效之收貨地址及聯絡方法,恕不接受郵政信箱;

3/請確保訂單填寫之收貨地址有人簽收 ;

4/JaneClare保證貨品將會送至訂單填寫之收貨地址,唯並不負責因代簽收而造成之一切後果,建議盡可能由填寫訂單本人親自簽收 ;

5/如因填寫之收貨地址沒人簽收而需要再次安排速遞服務,該次速遞服務所引起之所有費用將會由閣下支付。

 自取服務:

1/閣下亦可於購物時選擇自取貨品,此項服務不設最低消費額;

2/當閣下選擇自取貨品及付款後,JaneClare會有專人聯絡閣下;

 

3/自取服務地點:JaneClare會員中心(地址:旺角彌敦道678號華僑商業大廈17A-B室)。